The system consists of the following parts: 1. Central control center; 2. "Data Link" and data exchange systems; 3. Call answering system; 4. Real-time monitoring, real-time control, real-time early warning system; 5. National after-sales service system (under construction)
1. Central control center
This is the core part of the system, which collects and stores the terminal operation data information transmitted back by each data link, and monitors the operation status of each terminal in real time by the on-duty personnel; This starting point for issuing control instructions is also the core of the entire system, the entire technical support platform, and the "brain" of the system. Make full use of modern scientific and technological means, rely on software research and development to achieve various control and service functions.
2. "Data link" and data exchange system
This is the transmission channel of system data information and control instructions, and it is also the "nerve" of the system, and the terminal data information transmission module is its "nerve endings". It is also a necessary basic condition for the operation of the system network. Through the public communication network of modern information technology architecture, the two-way link of front-end data collection, transmission, to the central control center, and sending control instructions to the execution end is realized to realize the function of remote monitoring.
3. Call answering system
Inverter manufacturers, distributors, application system integrators, ordinary users, member users when seeking answers to technical questions, product requirements, project requirements, maintenance and other services, can communicate and interact with the communication system through online voice, text and mobile phones. Make full use of modern means of communication and widely familiar methods to achieve information exchange.
4. Real-time monitoring, real-time control, real-time early warning system
The system attendant establishes the link between the user terminal and the central control center through the data link, providing users with "all-weather" and "full-time" real-time online professional services 24 hours a day, 365 days a year. Use modern technology to efficiently and accurately grasp the operation dynamics of the most front-end inverter.